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FAQs

Got more questions? Check out our Frequently Asked Questions (FAQs) – you might just find what you’re looking for! If you’ve got something more specific on your mind, don’t hesitate to reach out. You can call, WhatsApp, live chat, or email us… or better yet, swing by for a cup of coffee and let’s chat!

Can I trust your company?

Absolutely! We’ve been in the industry since 1986, and our reputation speaks for itself. Our customers trust us to deliver reliable, high-quality service. Plus, we're authorized full-service distributors for most of the brands we carry, with factory-trained professionals certified to handle repairs, servicing, warranties, and more. You’re in good hands with us!

Can you help me figure out what I need?

We’re glad you asked! Our factory-trained application engineers are here to help you find the perfect product for your specific needs and process conditions. Don’t hesitate to reach out — we’d love to assist! And if you’re looking for some quick guidance, our Information Hub is packed with resources to help you make the right choice.

Why should I buy from you?

There are several reasons why you should choose AFC as your premier supplier of liquid, vapor & gas handling equipment. At AFC, we only represent top-quality brands, so you can feel confident in every purchase you make. Your business doesn’t slow down when conditions get tough – and neither should your equipment. Thanks to our high-volume purchasing, we often beat factory-direct pricing. Whether it's a pump, meter, or custom-designed skid, every product we offer meets or exceeds global safety and quality standards. Our application engineers bring decades of expertise in fluid handling, allowing us to recommend the best solutions that prioritize both safety and compliance. After over 30 years in the field, our technical team has seen it all, and there’s almost no question they can’t answer. Plus, our after-sales support is second to none, ensuring any issues are resolved swiftly. As authorized service partners, we handle warranty claims, repairs, and replacements directly on behalf of manufacturers. Our dedicated logistics team works to provide fast, cost-effective delivery worldwide, so wherever you are, we’ve got you covered. Whether you're looking for equipment, skids, packages, or complete turnkey solutions, you’ll find it at AFC. Explore our full product range and place your order today!

What do I do if I have a problem with my purchase?

Although we do not anticipate any issues, please contact us if you are not 100% satisfied with the product and/or service you have received.

Do you warranty your products?

We certainly do! In fact, we are authorised by most manufacturers to honor warranty claims and repair / replace products on their behalf.

Do you also repair / service / refurbish / recondition equipment?

Absolutely! At Advanced Flow Controls, we’re all about giving your equipment the best treatment it can get. Whether it’s repair, service, refurbishment, or a complete overhaul, we’ve got you covered. Every piece of equipment that comes into our factory-approved facility goes through a rigorous inspection and a top-tier reconditioning process to ensure it’s as good as new!

Do you deliver?

Absolutely! We have same day deliveries on most orders.

What payment methods do you accept?

All service / repairs are performed by factory trained professionals. Additionally, to ensure the equipment we provide post service continues to serve our customers for at least another 10-15 years, we use only new, genuine parts manufactured in the last one year.

What are your business hours?

We're open from 8:30am - 6pm (Mon - Fri) and 8:30am - 2pm (Sat)

How can we help you?